Centre d'aide

Ordering products online has become a convenient and common practice in today’s fast-paced world. However, there may be times when you realize that you need to make changes to your order or even cancel it altogether. The good news is that in most cases, it is possible to contact customer service and make these changes before your order is shipped. Most orders are shipped within 24 hours or less.

If you do need to make any changes or cancel your order, please do not hesitate to Contact Us. Our customer service team is always available to assist you and we will do everything possible to attempt to cancel your order before it is shipped. We want our customers to have a hassle-free shopping experience and we will do our best to make any necessary adjustments to your order. So rest assured, if you need to make any changes to your online order, we are here to help and make the process as smooth as possible.

We take the protection of our customers' personal information very seriously and have implemented the necessary measures to ensure a safe and secure browsing and shopping experience on our site, www.rareflicksplus.com. Our website is equipped with the latest SSL encryption technology, which safeguards all data transmitted between our website and your device. This means that all your personal and financial information is encrypted and cannot be intercepted by any third parties. We also regularly update our security protocols to ensure that our website remains compliant with the highest security standards. We understand the importance of trust and reliability when it comes to online shopping, especially for rare and valuable items. That is why we strive to provide our customers with a safe and worry-free experience when browsing and purchasing from our website. Our customer reviews and satisfaction ratings speak for themselves, as we have a track record of delivering on our promise of a secure and seamless shopping experience. So, whether you are a collector searching for a hard-to-find film or a movie enthusiast looking for a unique addition to your collection, you can rest assured that your personal information and payment details are in safe hands when you shop with us. Don't take any chances with your online purchases, trust Rare Flicks Plus! to provide you with a secure and hassle-free shopping experience.

The condition of the items on Rareflicksplus.com will be listed in the description, product title or photo(s) (if included). The majority of the items available on RareFlicksPlus.com are pre-owned, as we specialize in Rare and Out-of-Print movies, which are more often acquired pre-owned (although we do have a selection of new movies).

Any pre-owned items (VHS, Blu-Ray, DVD, etc). are fully tested/inspected and guaranteed to function perfectly. Any damage to an item will be indicated in either the item title, description or photo(s) (if included). Digital Codes: are expired/redeemed (if an insert is included).

RareFlicksPlus.com makes every effort to provide accurate information concerning all products. In the event a product is listed at an incorrect price due to a display or typographical error, RareFlicksPlus.com reserves the right to refuse or cancel any orders placed for products listed at the incorrect price. Information errors and omissions may occur in the data entry or transfer process and except as outlined in this policy statement, Rareflicksplus.com shall have no liability for any such errors or omissions.

We strive to minimize these errors and omissions, but we cannot guarantee that all information on our website is 100% accurate. If you notice any errors or omissions in the information provided on our website, please let us know by contacting our support team. We appreciate your help in making our website as accurate as possible.

At Rare Flicks Plus!, we prioritize convenience and transparency in our shipping policy. We offer complimentary standard shipping on all Canadian orders fulfilled by us, helping our customers save on shipping costs. Additionally, we provide shipping options to the USA and select European countries - please refer to our Shipping Policy for details. Please note that items fulfilled by third-party partners (such as Amazon) may incur additional shipping charges, which will be clearly indicated during the checkout process.

We understand that sometimes a movie may not meet your expectations, and we want to ensure that our customers are completely satisfied with their purchase. That’s why we want to ensure that our customers feel confident and satisfied with their purchases from us. Our 14-day money-back guarantee allows customers to have a worry-free shopping experience if the product does not meet their expectations.

Please refer to our detailed Returns Section located here, for detailed information on our Return Policy. Note: an RMA number is required, please refer to our Shipping & Returns FAQ section for more details.